Support > Warranty
Warranty and Return 

            Product Storage and Maintenance

1. Full charge the machine before storage.
2. Switch off the 'POWER' button.
3. If there is any dirt, soak and wring out the cloth to wipe it clean.
4. Please do not use gasoline, volatile oil, thinner, kerosene etc.which have the function of dissolving the resin.
5. Keep it in dry and less dusty place. Temperature within 14℉-149℉ , avoid direct sunlight.
6. Please full charge the product at least once every three months.
Note: Please do not keep it in the car, trunk,loading platform or other hot place under direct sunlight. It may cause the product failure, degradation or thermal problem. When not in use,please turn off the 'POWER',otherwise the internal circuit is still in power consumption. When applying inverters,consumers are requested to use electronic equipment that is officially certified and approved.

                     Troubleshooting

If the product cannot charge or power other devices, please check according to following steps:
 
1. Make sure the 'POWER' button is turned on.
2. Make sure the AC and DC USB buttons are on.
3. Check the battery capacity, if it's lower than 10%, please recharge the product as soon as possible.
4. Make sure the load power connected didn't exceed the limit power of this product, each port has a limit for the power connected. If you can't clear the trouble after above steps, please contact our after sale service center.

                         Warranty Period

                                                                  (2-Year-Limited)


The manufacturer's warranty is void under the following circumstances but not limited to:
• Improper or inadequate maintenance or modification.
• Accident, misuse, abuse, contamination, or other external causes.
• The use of unspecified adapter and accessories.
• Damages that occurs as a result of one's failure to follow the instructions.